Attention: For B2B conditions please register as a dealer or professional rental company!

Right of revocation and withdrawal form

Right of revocation
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must inform us by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract.
You can use the model withdrawal form for this purpose, which is, however, not mandatory. Please send your letter, fax or email to the following address: 

Wilhelm-Mauser-Str. 41-43
D- 50827 Köln
Tel. +49 (0)221-9584050
Fax. +49 (0)221-9584055

If you make use of this option, we will send you confirmation of receipt of such revocation without delay (e.g. by e-mail). In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation 
If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. 

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. 

Please note that the shipping costs of the return or the ordered goods, if not satisfied by the buyer must be covered by the buyer.